Job Overview:
Are you passionate about the latest technology and gadgets? Are you fluent in English (only) and experienced in Business-to-Business (B2B) sales ? Work in Greece as a B2B sales and customer expert with a Top Tech Leader!

For more than 30 years, the team has been connecting customers with the world’s top brands. With more than 12,000 people from 110+ nationalities, they proudly represent leading global businesses providing Customer Care, B2B Sales & Technical Support services, as well as Content Moderation for social media.

They are really proud to see their collaboration with one of the Big Five information technology companies growing bigger and deeper. This is a great opportunity for you to join the English-speaking B2B sales and customer experience team, to support business clients from the UK and Ireland, after following complete training by certified instructors.

What you will do:

• Manage relationships with business clients, ensuring long-term satisfaction and growth
• Drive B2B sales opportunities , identifying client needs and matching them with solutions
• Communicate with business customers via phone, chat & e-mail in English only
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist business customers to manage/secure their account & passwords
• Set up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

What you will bring:

• Fluency (C1-C2) in English (mandatory; no other languages required)
• Proven B2B sales experience (mandatory)
• Familiarity with iOS and/or MacOS, or comparable technology, is preferred
• Great communication and negotiation skills
• Prior customer support experience would be an advantage
• Strong troubleshooting skills
• Legal right to work in Greece (no visa sponsorship available)

What we offer:

• Competitive monthly salary + 2 extra salaries per year
• Performance-based sales incentives and bonuses
• Relocation support package to help you settle in Greece
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified company that fosters diversity

Important:
This position is for English speakers only . Relocation support is provided for candidates moving to Greece; however, you must already hold the right to work in Greece . Unfortunately, visa sponsorship is not available .